Receiving and Storing SLD Products

Receiving and Storing SLD Products

Alert
NOTICE: General Reference Only
The information provided in this Knowledge Base is for general reference purposes only and does not constitute project-specific guidance.
SLD Technology products are engineered to order, and their installation must comply with all applicable codes, standards, and project-specific specifications.
In all cases, the approved project documentation and requirements take precedence over any general information contained herein.
For project-specific instructions, contact your SLD Project Manager or email support@sldus.com.

Receive and Inspect:

SLD products are double-wrapped in plastic, then boat-wrapped and palletized. Most products are shipped on open flatbed trucks; occasionally, a Conestoga trailer, hotshot team trailer, or box truck may be used depending on destination and truck availability.
Notes
Note: All open trucks are required to be tarped to protect products during transit.
Figure 1: Loaded truck with tarping example.
Info
NOTICE: Equipment Required for Unloading Truck
A forklift or telehandler with long forks or fork extensions (≥ 6 ft) will be needed in order to offload palletized product from the truck.

Truck Arrival

  1. Inspect every item as it is removed from the truck for shipping-related damage.
  2. Document any damage or anomalies on the BOL before signing.
  3. Photograph damage and report immediately to SLD Support: support@sldus.com.
  4. Place shipping skids on a flat even surface.
Figure 2: Skid placed on loading dock by telehandler.
Info
NOTICE: Product Protection
Do not unwrap the product until it is ready for installation. This ensures units stay clean, dry and protected. If wrap must be cut for inspection, reseal immediately after.

Staging:

Units may staged:
  1. On their original pallet(s)
  2. On blocks or moving dollies
Figure 3: Units staged on original pallets.

Figure 4: Unit being moved on heavy-duty dollies.

Figure 5: Units stages on moving dollies and blocks.

Storage Guidelines:

  1. Double-plastic and boat wrap allow for storage prior to installation
  2. Monitor for tears or punctures in boat-wrap; repair immediately with vinyl tape.
  3. Track temperature and humidity to avoid condensation.

Indoor Storage:

Alert
ALERT: Indoor or container storage is preferred for all timeframes.
  1. If wrap is intact, units can be stored indoors long-term.
  2. Inspect periodically for anomalies, pests, or inadvertent damage.
Figure 6: Units stored inside.

Outdoor Storage:

Alert
ALERT: Extended outdoor storage is not recommended.
If unavoidable, inspect frequently for:
  1. Rodents
  2. Water Leaks
  3. Wrap Damage
Add extra tarping for additional protection.

Figure 7: Units staged outdoors.

Inspecting after long-term storage:

  1. Unwrap and inspect for:
    1. Damage
    2. Mold
    3. Water marks
  2. If issues are found, contact SLD Service for guidance: support@sldus.com.

Contacting Support

You can reach SLD Technology Support by:
  1. Submitting a ticket online: Click: "Submit a Ticket" at the bottom of this article or at www.sldus.com/support
  2. Submit a ticket via Email: support@sldus.com
  3. Phone: +1 (503) 744-0002, Option 2

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