We are committed to protecting your privacy. This Privacy Statement explains how we collect, use, and protect your personal information when you communicate with us via SMS or other channels.

1. Information We Collect

We may collect the following information:

• Your name and contact information (e.g., mobile phone number)

• Messages you send or receive via SMS

• Any additional information you voluntarily provide during communication

We do not collect sensitive personal data unless explicitly provided by you for service-related purposes.

2. How We Use Your Information

We use your information to:

• Respond to inquiries

• Confirm appointments or service details

• Provide updates or alerts about services

• Conduct customer service follow-ups

We do not sell, rent, or share your information with third parties for marketing purposes.

3. SMS Messaging

By texting us or providing your mobile number, you consent to receive SMS messages related to your services or inquiries. Message frequency depends on your interaction. You can opt out at any time by replying STOP.

4. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or mobile networks can be guaranteed 100% secure.

5. Your Rights

You have the right to:

• Request a copy of the information we have about you

• Request corrections to your information

• Request deletion of your information

• Withdraw consent to receive messages

To exercise any of these rights, contact us at:
support@sldus.com 

6. Third-Party Services

Our SMS communication may be facilitated through a third-party service provider (e.g., Microsoft Teams, Operator Connect partners, or a messaging gateway). These providers are contractually obligated to safeguard your data.

7. Changes to This Privacy Statement

We may update this Privacy Statement as necessary. The latest version will always be posted on our website or made available upon request.